We value the hard work that each of our customers put forth. Working alongside them, we help them solve their problems, create efficient systems and empower them to become skilled users of their operations with our software.
See how one of our new customers Scotty's Contracting & Stone, LLC the largest heavy highway contractor in the state of Kentucky, has been using Fleetwatcher for five months. Dispatcher Kevin Borden describes how Fleetwatcher has helped them.
As one of the largest heavy civil contractors and one of the largest asphalt producers in Florida, Hubbard Construction Company (HCC) is owned by Eurovia (a subsidiary of VINCI) based in Orlando, Florida with Divisions located in Jacksonville, Tampa and Lakeland. Founded in 1920, HCC is a multi-faceted general contracting company that performs design build and bid build projects throughout the State of Florida. The scope of their work includes large design build infrastructure, heavy highway construction, highway maintenance, bridge construction, bridge repair, asphalt supply and heavy civil site projects.
Hubbard has been using Fleetwatcher's Materials Management Solution for four years and Dispatch Specialist Terry Hermsen of the Jacksonville Division, has been thrilled with the results. "We have changed the culture of the truck drivers with our use of Fleetwatcher through running reports with start times and it has improved our on-time and call-outs by 100%."
What is their favorite feature? "One of my favorite features is the Load Cycle Analysis Report. I can see everything I need with a quick glance of that report, it let’s me know who is on the job, if they were on time, and if the drivers stay too long at a gas station. We have been able to incorporate us back billing the owners for work not performed. I have all the foreman, superintendents, and supporting personnel on the mobile app. It's a great way to keep track of the drivers anywhere you are.
How is the support? "Fleetwatcher's support group is fantastic. If there is ever any questions. I get the answer immediately. They are on top of their customer’s needs. I had a problem with running one of the new reports. I called Nik, our CS rep and he stopped doing whatever he was doing and immediately solved my issue. I have been using Fleetwatcher for a year now and find it easy to use and keeps all the drivers honest."
"Fleetwatcher's support group is fantastic. If there are ever any questions, I get the answer immediately. They are on top of their customer’s needs. I had a problem running one of my new reports and called my rep and he stopped doing whatever he was doing and immediately solved my issue."
-Terry, Hubbard Group